Service status
Whether this installation is working right now, and how it worked over the last 90 days. Each component is checked every minute, or every five minutes when the check goes to a third party.
This page describes this installation only, not the product in general. Percentages count only the days that have data.
This installation
Powered by Entrust CIO Solution and Interfase
- Operated by
- Interfase
- Version
- commit
68c03b6
Components
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DatabaseLatency over the last hour: peak 66 ms5 msOperational
Sign-in gathers the person's accounts: on
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Signing engineLatency over the last hour: peak 89 ms68 msOperational
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Trust service providersLatency over the last hour: peak 1327 ms1020 msOperational6 of 6 answeringSigning provider 1: Operational 160 msIdentity provider 1: Operational 159 msIdentity provider 2: Operational 581 msSigning provider 2: Operational 182 msSigning provider 3: Operational 155 msSigning provider 4: Operational 1020 ms
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TimestampingLatency over the last hour: peak 394 ms373 msOperational2 of 2 answeringTimestamp authority 1: Operational 373 msTimestamp authority 2: Operational 267 ms
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Document storageLatency over the last hour: peak 2 ms0 msOperational
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EmailLatency over the last hour: peak 206 ms206 msOperational
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SMS and WhatsAppLatency over the last hour: peak 145 ms133 msDown
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Conversion to PDF/ALatency over the last hour: peak 0 ms0 msOperational
Runs as an unprivileged user
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Document purgeLatency over the last hour: peak 0 ms0 msPaused
Paused: documents past their retention are kept for now
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DSS-FSLatency over the last hour: peak 150 ms65 msOperational2 of 2 answeringService: Operational 65 msTrust lists loaded 2026-11-14: Operational
- Operational
- Degraded, or down for less than 5% of the day
- Down for 5% of the day or more
- Paused on purpose; not counted
- Not measured
Open incidents
No open incidents.
Resolved in the last 30 days
No incidents in the last 30 days.